Privacy Policy

Last updated: August 7, 2026

Romeo's Detailing ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use romeosdetailing.com or book our services, how we use it, and your choices. It is written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

We collect only what we need to provide and improve our services:

• Contact and booking details you give us — your name, phone number, email, service address or location, vehicle details, and the service or package you request.
• Messages you send us by form, text, email or phone.
• Payment information — processed by our payment provider. We do not store full card numbers ourselves.
• Basic website/usage data such as pages visited, collected through standard analytics and cookies to keep the site working and understand how it is used.

How we use your information

• To schedule, confirm, and provide your detailing service.
• To contact you about your booking (including appointment confirmations and reminders by text or email).
• To take payment and issue receipts.
• To respond to your questions and provide customer support.
• To improve our services and, where you have not opted out, to send occasional updates or offers.

Text messages

If you provide a mobile number, we may send booking-related texts (confirmations, reminders, follow-ups). Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate — for example our payment processor, our text-messaging and email providers, and scheduling/booking tools — and only as needed to deliver the service. We may also disclose information if required by law.

Cookies and analytics

Our website uses cookies and similar technologies to function and to measure usage. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable measures to protect it against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. Contact us using the details below and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version is always posted on this page with its "last updated" date.

This page is provided for general information and is not legal advice. Please review it with a qualified professional to ensure it fits your business.